Shipping Policy

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to My Organic Zone
  • "Goods" refers to the items offered for sale on the Service.
  • "Orders" means a request by You to purchase Goods from Us.
  • "Service" refers to the Website.
  • "Website" refers to My Organic Zone, accessible from www.myorganiczone.com
  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at My Organic Zone. The following terms and conditions constitute our Shipping Policy. 

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

  • Shipping method: Standard

    Shipment cost: 9.99

    Estimated delivery time: 5 business days

  • Shipping method: Expedited

    Shipment cost: $19.99

    Estimated delivery time: 2 business days

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

My Organic Zone ships to addresses within Canada, the U.S., U.S. Territories, and APO/FPO/DPO addresses. Europe to be added soon!

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours usually, depending on when our shipping partners receive your package.

Customs, Duties and Taxes

My Organic Zone is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).

Damages

My Organic Zone is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim. We will do our best to assist you in this area as well. 

Please save all packaging materials and damaged goods before filing a claim.

Our Shipping Policy was last updated on Monday August 8th, 2022.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

  • By visiting this page on our website: www.myorganiczone.com/contact
  • By sending us an email: info@myorganiczone.com