Where are you located?
We have two current locations: One in Mississauga, Ontario, Canada and one in Lewiston, New York, United States of America.
Can I buy My Organic Zone in stores?
How Fast do You Ship?
We use expedited shipping and make sure that your product arrives anywhere between 2-7 days. Depending on your location (rural vs urban), it may take longer for your shipping partners to arrive! You can expect a timely delivery though 🙂
How do I Apply a Promo Code?
In order to apply a promo code that you have, you must select the products you’d like to use it on. Make sure to add them to your cart and proceed all the way to the checkout process. While you are checking out, you will see the option to apply a “coupon code”. This is where you enter your promo code to redeem your discount! More often than not, we provide special sales that do not require codes at all! Be on the lookout 🙂
How often should I use each product for best results?
Natural Beard Oil: 1-2 Times a week
Charcoal Peel Off Mask: 1-2 Times a week
Dead Sea Mud Mask: 1-3 Times a week
Arabica Coffee Scrub: 3-5 Times a week
Rose Water Toner: 1 Time a day (Apply directly after a shower for best
Vitamin C Serum: 2 Times a day (Morning & Night)
Hyaluronic Acid Serum: 2 Times a day (Morning & Night)
Retinol Moisturizer Cream: Daily moisturizer (As much as you’d like)
Which do I apply first, the Vitamin C Serum or the Hyaluronic Acid?
Studies show that the best results occur when Vitamin C Serum is applied first. A few drops of the Vitamin C Serum to tighten and firm up the skin. Then apply the Hyaluronic Acid Serum to relieve the skin of the tightening sensation, in doing so, will drive moisture deep down to the core of the skin.
What is the concentration of the Vitamin C Serum?
The My Organic Zone Vitamin C Serum uses one of the most stable Vitamin C derivatives – Sodium Ascorbyl Phosphate, which is more effective and longer lasting than Pure Vitamin C. The concentration of Sodium Ascorbyl Phosphate in our Vitamin C Serum is 5%, which is equivalent to 20% of Pure Vitamin C, and is the highest recommended amount.
What is the percentage of Retinol in the Retinol Moisturizer Cream?
My Organic Zone’s Retinol Moisturizer Cream has a concentration of 1% Active Retinol, which is the max that is allowed in the retail market.
Can I apply the Retinol Moisturizer Cream if I know I am going to be in the Sun that day?
Absolutely! The mixture of ingredients in this moisturizing cream make it so that you will not experience any issues while out in the sun. If you want to take extra precaution, then apply SPF on top once the natural cream sets in.
Where can I voice my Concerns/Questions/Praises/Other?
Please write to us at firstname.lastname@example.org and we will answer your query in a timely manner.